Product Security

Late discovered vulnerabilities create costly rework, delayed deliveries, and compliance risk. To prevent this, Syntegon follows a secure-by-design approach from the earliest project phase — through IEC 62443-aligned threat and risk assessments, security-gated development, and formal pre-delivery validation. Every machine leaves our floor with a documented, proven security baseline. Our solutions include: 

• Secure-by-design development with threat modelling from concept phase
• IEC 62443-aligned security gates validated at every project milestone

• Documented security baseline and hardened default configuration at delivery

Connected machines and shared networks expand the attack surface and raise the risk of unplanned downtime. To keep your line running, Syntegon implements defence-in-depth directly on every machine — network segmentation, role-based access control, application whitelisting, and hardened interfaces work together to isolate threats before they spread. Our solutions include:

• Network segmentation and firewall rules limiting exposure across your line
• Application whitelisting and attack surface reduction on every machine
• Defined incident response with direct escalation to our dedicated PSIRT

No technology is static — and neither are the threats it faces. When a vulnerability is identified, Syntegon's PSIRT takes ownership immediately. Every case is triaged using CVSS scoring, assessed against real-world exploitability, and resolved through a defined, auditable process aligned to responsible disclosure principles, IEC 30111, and the EU Cyber Resilience Act. Our solutions include:

• CVSS-based triage with real-world exploitability assessment
• Responsible disclosure process — structured, auditable, and CRA-aligned

• Full audit trail from first report through to verified remediation

Compliance is only credible when it is visible. Syntegon operates a public CVD policy, a dedicated PSIRT contact channel, and reports vulnerabilities to ENISA within the 24 and 72-hour windows required by the EU Cyber Resilience Act. Security advisories are published in cooperation with CERT@VDE — giving customers and auditors a consistent, trustworthy record. Our solutions include:

• Public CVD policy and PSIRT contact channel — openly accessible
• CRA-compliant 24h/72h vulnerability reporting to ENISA as standard
• Security advisories published transparently via CERT@VDE cooperation

A machine is only as secure as its weakest component. Syntegon applies the same security expectations to every supplier through a structured self-assessment process aligned to the EU Cyber Resilience Act and IEC 62443. Every component is verified before approval, outcomes are documented, and shortfalls are escalated — giving you traceable evidence to back your own compliance posture. Our solutions include:

• Structured supplier self-assessments aligned to CRA and IEC 62443
• Verification before approval — every critical component, every time
• Documented outcomes — traceable evidence for your own audit requirements